Couldn’t be any happier with this company! I applied for a job online and was contacted by Connor at the recruitment agency, the job I applied for was already gone but he found me another job within the same company and secured me an interview. He sent me lots of information and tips for the interview and was really supportive throughout the process and was always just a phone call away. I have now secured a job thanks to him and everyone at the business connection. I would definitely recommend using this company, they are reliable, helpful and so friendly. I will definitely use them again if I need help in the future!! Thank you so much.

TBC were appointed by one of the UK’s best known brands, following a relocation of their Customer Support Office to Chester Business Park from central London.

As their sole agency, TBC were required to screen and recruit 40 new permanent full-time and part-time staff to cover varying shift patterns, ensuring there was cover from 8am to 8pm, 7 days a week. Only two members from the existing London team were relocated.   TBC had six weeks from initial briefing to start dates commencing.

A number of mediums were used to advertise the positions; from adverts on the TBC website and key job sites, bespoke social posts and referral emails to utilising the existing TBC database (built up over 20 years).

All potential candidates were telephone screened and then invited to a face-to-face registration interview where their keyboard skills were assessed and telephone manner evaluated through role play.   40 roles were successfully filled within the client’s schedule. TBC continue to provide post-placement support for the client and the candidates, where required.