Senior Account Director

Senior Account Director
£50,000 + bonus
Wirral

Working for this established, progressive and growing organisation, the Senior Account Director will have responsibility for developing, leading and delivering strategic account plans that drive revenue growth, customer satisfaction and long-term partnership value. Looking at innovation, profitability and wider opportunities, the Senior Account Director will build and maintain strong relationships with senior management within clients.

The Senior Account Director will be rewarded with a competitive bonus scheme; 23 days’ holiday plus bank Holidays, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; a healthcare cashback scheme and subsidised gym membership; life assurance; workplace pension.

The Senior Account Director will work on a hybrid basis, with a minimum of 1 day a week in the office.

Responsibilities and Tasks

Build and maintain strategic relationships with corporate clients, including running high-quality review meetings and planning sessions
Develop and deliver account strategies and business plans, aligned with client objectives and growth targets
Lead the implementation of new services and products within accounts, managing internal teams and timelines
Present to external stakeholders, delivering clear updates, insights, and recommendations based on account performance and potential
Prepare, deliver and negotiate proposals and tender responses, ensuring alignment to client and commercial needs
Influence internal stakeholders and secures cross-functional support to enhance service quality and delivery
Responsibility for researching and developing new types and streams of business within each account
Develop and own the Account Plan
Support the compilation of proposals/tender responses for any new products or contract renewals.

Skills and Experience

Minimum of five years’ business to business Account Management experience, ideally gained in the financial services sector, though other sectors will be considered

Know how to develop, lead and deliver strategic account plans that drive revenue growth, customer satisfaction and long-term partnership value
Have knowledge of key performance metrics and how to establish and track them in relation to account health and profitability
Know how to manage corporate client relationships at senior levels, including board-level engagement
Understand the wider industry context, including competitor activity, market trends, and how these influence client needs and business direction
Have knowledge of product implementation, change communication, and supporting
Understand governance, contract renewal processes, tender submissions and service level agreements
Know how to integrate new accounts into existing operations, working cross-functionally with Marketing, Operations, Customer Service and Compliance
Conduct competitor and client analysis to support proactive service development and income stream expansion

KEYWORDS: B2B, business to business, client, corporate, financial services, targets, account management

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy.