Customer Service Administrator – Temp to Perm

Customer Service Administrator – Temp to Perm
 
 Manchester
 National Minimum Wage (rate increasing in April)
 Monday to Friday | 8:30am – 5:00pm | 37.5 hours per week
 
Vital People are recruiting a Customer Service Administrator to join a busy customer service team based in Manchester. This is an excellent temp to perm opportunity for candidates with customer service, call handling, or administrative experience.
This role is ideal for someone confident dealing with customers, answering calls, and providing a high level of service in a fast-paced environment.

Key Responsibilities:

Answering inbound customer service calls

Handling customer and recipient enquiries

Tracking customer items and deliveries

Updating systems and producing customer service reports

Providing administrative support to the customer service team

Candidate Requirements:

Previous experience in customer service, call centre, or administration

Strong communication and telephone skills

Confident dealing with customers directly

Good organisational skills and attention to detail

Reliable, professional, and team-focused

What’s on Offer:

Temp to perm role

Full-time hours, Monday to Friday

Supportive team and management structure

Opportunity for long-term employment

National Minimum Wage (with uplift scheduled in April)

 
 
If you are looking for customer service jobs in Manchester, administrator roles, or temp to perm office work, we would love to hear from you.
 
Apply today – immediate interviews available
 
Vital People is an equal opportunity employer. We welcome applications from all backgrounds.