Skills Assessment and Validation
Whatever the discipline of your office based staff we have an extensive portfolio of tests and assessments which are invaluable pre-screening tools.
Are you recruiting for a secretarial, personal or executive assistant role? Perhaps you are strengthening your administration or customer contact team. For these types of roles our typing and data entry tests are the ideal way of checking typing speed and accuracy. You can use the copy typing, audio typing or data entry skills tests as part of the recruitment process to assess each candidate on their ability to capture information and key it in.
To ensure you are getting the best contact centre staff, who can contribute to your business quickly, we are able to offer a range of industry specific listening and keying contact centre skills tests. Candidates listen to audio information and capture the data on a simulated contact centre screen. Choose from different sectors: Insurance, Financial, Retail, Home Shopping and Travel.
The Microsoft Office suite is the most popular range of desktop programmes used across the world. So whether it’s Word for word processing and writing reports, PowerPoint for pulling together compelling presentations, or Excel for recording and manipulating data, our Microsoft Office skills tests are ideal for gauging skill levels.
Using our testing and assessment platform we are able to offer bespoke benchmarking, screening and testing across all programmes. Your in-house team can perform these tests themselves, ensuring potential candidates are tested to your company standard.
This state of the art, on-line testing and training platform enables us to thoroughly assess our candidates’ skills and competencies and is a powerful tool to screen for a variety of roles.
Testing and assessment is available in the following disciplines as standard:
- General Secretarial and Office Support (including Legal and Medical)
- Administrative skills
- Call Centre
- IT and Technology
- Foreign language speakers
The application incorporates testing on specific packages which includes Sage, the Microsoft Office suite and Lotus Notes and also offers a comprehensive range of Call Centre simulation assessments. We are also able to deliver bespoke testing packages to enhance the recruitment and selection process for any customer requirement.