Utilities Administrator

Utilities Administrator
Based in Chester (may involve some occasional travel)
Monday-Friday 9am-5pm.
£23,500-£24,500
Our award-winning client are leaders in their industry, with a valuable reputation. As a Utilities Administrator, you will provide administrative support to the Utilities Manager & wider business in the effective and timely management of utilities services. Ensuring the utilities administration is managed efficiently and accurately, delivering excellent customer service to all areas both internal and external.
Benefits include free city centre parking, performance reviews and rewards, plus an exceptional modern, open-plan office working environment.
Key Responsibilities:

Liaising with Business Development Managers, brokers & external 3rd parties to ensure changes are managed through to fruition.
Maintenance of an internal utilities database ensuring all liability invoices are accurate before being passed to finance for processing & payment.
Any discrepancies or queries are raised to the relevant party and managed through to accurate completion.
Manage 3rd party customer portals.
Assist in resolving customer and supplier queries.
Manage incoming post/emails/phone calls & general correspondence.
Assist in resolution of aged queries.
Ad hoc tasks as required.
Ensuring consistency and integrity is maintained at all times to companiesvalues and brand.

Skills and experience:

Exceptional organisational skills and ability to prioritise and work to tight timescales.
Accuracy and attention to detail is critical to this role.
Excellent communication and interpersonal skills, (written and verbal).
Engage and build strong relationships across internal departments.
Enthusiastic and self-motivated individual with the ability to work independently.
Strong customer service instincts and ability to support stakeholders.
Proactive, focused and results driven.
Ambitious, confident and a quick learner
Computer Literate in Excel, Word, and Outlook, including Inbox management.
Knowledge of Utilities Sector preferable but not essential.

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy.