- Salary: £17,500 + Bonus
- Location: Chester, North West
- Contract: Permanent
Working for this award-winning business in Chester, the Travel Sales Expert will be responsible for speaking to customers every day, sharing their experience and knowledge of locations and destinations to help customers pick their perfect holiday. With your excellent rapport building skills, the Travel Sales Expert will maintain and grow relationships going forward. Full or part time hours available.
The company’s success has been recognised both within and beyond their industry, having won a prestigious “Best in Industry” award for the last four years, and have been recognised by the London Stock Exchange Group as one of the “1,000 companies to inspire Britain”. The Travel Sales Expert will be rewarded with 33 days holiday, staff pension, private medical insurance, death in service scheme, enhanced maternity and paternity pay, long service awards and staff discount.
To apply for the Travel Sales Expert role, you must have proven experience in a call centre environment and a strong track record of working successfully to sales targets. The Travel Sales Expert will possess the motivation to succeed in a sales orientated, target driven environment, where success and results are recognised and rewarded.
The Reservations team are the friendly voice of the company that customers speak to when calling to book a holiday over the phone.
Travel Sales Experts speak to customers every day, sharing their experience and knowledge of destinations and properties to help customers pick their perfect holiday.
You will be responsible for taking incoming calls from a wide range of customers, and maximising the income from that booking.
At the same time, Travel Sales Experts ensure that the quality of every call exceeds customer expectations and adheres to company procedures.
You will work to agreed targets for call quality and booking conversion, maximising sales opportunities whilst delivering an outstanding experience.
We are looking for candidates who have previous experience within a call centre environment and a strong track record of working successfully to sales targets.
You will have excellent communication skills and an ability to quickly build a rapport with a new customer, as well as good negotiation skills.
You will also be IT literate, and be prepared to recognise and suggest improvement areas for the business.
Previous travel experience would be beneficial, but isn’t essential.
To succeed in the role, you will be motivated and results driven with an ability to work under pressure.
You will be customer-orientated and an excellent team player.
You will also be reliable and punctual with good attention to detail.
Keywords: Business development, B2B, sales, travel, reservations
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies
We are acting on behalf of the client as an Employment Agency in relation to this vacancy
We are an equal opportunities agency and welcome applicants from all backgrounds