- Salary: Up to £25,000
- Location: Chester
- Contract: Permanent
Working for this award-winning business in Chester, the key focus of the Sales Team Manager will be motivating, developing and driving a team of sales agents to deliver the highest levels of sales conversion, communication quality and customer service to customers.
The company’s success has been recognised both within and beyond their industry, having won a prestigious “Best in Industry” award for the last four years, and have been recognised by the London Stock Exchange Group as one of the “1,000 companies to inspire Britain”. The Sales Team Manager will be rewarded with 33 days’ holiday (including Bank Holidays), annual bonus scheme, staff pension, private medical, Death in Service payment, long service awards, staff discount, fully equipped onsite gym and wellness centre.
To apply for the Sales Team Manager role, you must possess credible knowledge of managing people, driving change, having a proven track record in improving sales results, alongside delivering outstanding customer service and quality. The Sales Team Manager will also have experience of coaching and training in a sales environment, and ideally possessing knowledge of HR policies, practises and procedures.
The role of Sales Team Manager involves motivating, developing and driving a team of sales agents to deliver the highest levels of sales conversion, quality and customer service to customers. This role leads and motivates a team of people to succeed.
The Sales Team Manager role involves ensuring that your direct team are driven to succeed, they exceed their targets, deliver outstanding customer service, exceptional quality and are within a results-driven environment.
Accountability for team performance, including coaching and development of team member’s individual performances
Ensure that shifts are suitably covered
Understand all organisation’s products, services, procedures, guidelines
Conduct regular reviews of performance and manage underperformance
Feedback to relevant department on improvements based on staff/customer feedback
Ensure a safe and harmonious working environment
Motivate and support team members
Drive performance improvements
The Sales Team Manager must have credible knowledge of managing people, driving change, have a proven track record in improving results alongside delivering outstanding customer service and quality.
Working hours must be flexible to include weekends and evenings (until 10pm).
Previous sales management
Proven track record in coaching and training in a sales environment
Experience in driving results
Proven track record in motivating a team
Excellent time management skills
Ability to recognise problems and areas for improvements
Strong communication skills
Keywords: Team Manager, sales, coaching, training, Team Leader
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are acting on behalf of the client as an Employment Business in relation to this vacancy.
We are an equal opportunities agency and welcome applicants from all backgrounds.