Permanent
- Salary: £23,000
- Location: Chester
- Contract: Permanent
Role title: Recruitment, Learning and Development Administrator
Location: Chester – Hybrid
Salary: £23,000
An opportunity to join an expanding and progressive company in a fast-paced and varied environment. Benefits include free parking, pension scheme, performance reviews, discretionary bonus. You will be within a modern, open-plan office with a collaborative and supportive working environment.
Objectives of the role:
Playing a crucial role as the first point of contact for potential clients, ensuring all enquiries are responded to promptly and efficiently in line with company processes.
The position also involves planning and prioritizing the recruitment and training needs of Senior Team members internally, as well as writing and promotional material.
Additionally, the administrator may participate in face-to-face interviews with potential clients.
Moreover, within this role there will be responsibility in coordinating all training attendance.
Key Responsibilities:
Serve as the first point of contact for enquiries and support, including handling telephone enquiries from potential clients.
Assist Executives with administrative tasks and marketing activities according to company branding, including managing training courses and e-learning.
Conduct telephone screenings for potential clients and determine appropriate next steps.
Process application forms and conduct credit checks.
Ensure all administrative tasks comply with company procedures.
Ordering marketing material.
Updating the company website with vacancy details.
Communicate with the company database for potential clients.
Plan and execute e-shot campaigns through digital platforms.
Prepare materials and support with regional events, occasionally attending these events.
Participate in industry recruitment initiatives and company-led initiatives as required.
Support in promoting opportunities across the business using various tools, including e-shots.
Monitor social media platforms (Facebook, LinkedIn, Instagram, and Twitter), promoting opportunities and events, and responding to messages.
Professionally represent the company at regional events when necessary.
Skills and Experience:
Strong communicator with excellent written and verbal skills, a professional telephone manner, and outstanding customer service abilities.
To be capable of working under pressure, meeting deadlines, due to the fast-paced nature of the role (essential)
Capable of working independently and as part of a team.
Excellent organisational skills, with the ability to manage time effectively, prioritise tasks, and maintain high attention to detail.
Proficient in IT, including Microsoft Office Suite (Word, Excel), with additional knowledge in MailChimp, WordPress, and social media platforms being advantageous.
Demonstrates versatility and flexibility in approach and working methods.
Ability to prioritise and balance the various needs of the business effectively.
Working Arrangements: This position is Head Office based hybrid, whereby attendance in the office on Mondays and Tuesdays, and the flexibility to work remotely from home for the remainder of the week