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Operations Analyst

Operations Analyst

Permanent

  • Salary: £25,000 - £30,000
  • Location: Chester
  • Contract: Permanent

Working for this award-winning business in Chester, the Operations Analyst will be responsible for the creation and delivery of proposed opportunities to improve and increase revenue for the business and its customers. The delivery of strategy plans are the key to success in this challenging and commercially focused role. Reporting to the Chief Operating Office but with a level of accountability to the Analytics Manager, this commercial Operations Analyst role will be highly autonomous and focused heavily on taking insight and transforming this into measurable actions across the group.
The company’s success has been recognised both within and beyond their industry, having won a prestigious “Best in Industry” award for the last four years, and have been recognised by the London Stock Exchange Group as one of the “1,000 companies to inspire Britain”. The Operations Manager will be rewarded with a staff pension, private medical insurance, death in service scheme, enhanced maternity and paternity pay, long service awards and staff discount.
 
To apply for the Operations Analyst role, you will have the ability to manipulate data using SQL and project management experience gained within a similar role. Working within this growing business, the Operations Analyst will be passionate about analysis with a high attention to detail and the ability to think outside of the box. You will enjoy working within a fast-paced, changing environment, and being involved in projects that have a real business impact.
The role requires the creation and delivery of bespoke reports, created around the Customer Journey with a primary focus around NPS and improved property performance. The delivery of OKRs and strategy plans are the key to success in this challenging and commercially focused role.
Key Responsibilities:

Working with stakeholders to construct models which provides data and solutions for the Operational functions.
Performing ‘deep-dives’ into different areas of the Operational functions to deliver insights & recommendations.
Producing dashboards based on analysis to display findings and track performance.
Generating complex reports on demand from senior business owners.
Use abstract thinking and problem solving skills to identify commercial opportunities and pinpoint problems
Report on historical facts and KPIs
Identify new ways of looking at the data, or problems, and present the approach and output.
Help to shape the direction and alignment of analytics across the Operations function

 
Essential Skills:

Ability to manipulate data using SQL
Experience of presenting findings to stakeholders & leadership
Data-driven mind set
Able to manage projects, prioritise tasks and self-motivate
Ability and desire to work in a target driven environment
Enthusiastic with a “can-do” attitude
Knowledge of business workings & processes
Passion and willingness to improve knowledge through self-study
Highly proficient in Microsoft Excel
Excellent communication skills, both verbal and written
Project management skills

Keywords: Operations, Manager, Analyst, Data Analyst, SQL, PowerBI, Qlik, Tableau,
 
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are acting on behalf of the client as an Employment Business in relation to this vacancy. We are an equal opportunities agency and welcome applicants from all backgrounds.

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