Call 0333 242 3660 (Recruitment Team) or 01244 434386 (Account support team) or request a callback

Collections

Collections Advisor

Permanent

  • Salary: £17,250 - 20,000
  • Location:
  • Contract: Permanent

This is a fantastic opportunity for an experienced Collections Advisor to join a growing company, widely regarded as a pioneer in their market. Working initially from home, as soon as government guidance allows, transferring to their bright, modern, and well-equipped offices.
Hours of work: 12pm – 8pm
Working in a small team, you will be tasked with contacting customers to explain invoicing terms and provide excellent customer service. You will also be contacting third parties to ascertain whether a client has received payment. Reporting to the Finance Manager, you will also be generating reports where needed and assisting with general day to day functions where required. You will need to have 2 years’ experience in a similar role in credit control or collections, have good IT skills, a superb telephone manner and the ability to learn new systems quickly.
Key Responsibilities:

Calling client to advise how our invoicing works / building rapport and excellent client service
Chasing third parties to ascertain whether client has been paid
Emailing & calling clients and diarising to see whether payment has been received
Reporting to Finance Manager and generating system reports where needed
Assisting with day to day other office functions if required.
Working 12 – 8 shift Monday to Friday

Essential Skills:

Demonstrable record of data entry
Superb telephone manner
Proficient IT skills, in particular, experience of web-based email systems (such as Gmail)
Experience of Xero (preferred not essential)
Ability to learn systems quickly
Attention to detail and remain focused whilst engaged in repetitive tasks.
Experience of working in a credit control or collections

DESIRABLE SKILLS :
· Experience of Xero
For more information or to apply for this position please call our Recruitment team on 0333 242 3660 or apply online for a call back.
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are acting on behalf of the client as an Employment Business in relation to this vacancy.
We are an equal opportunities agency and welcome applicants from all backgrounds.

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